09 Sep 2010 
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 Articles
 How to rename Palms
 Article ID: 24485  
 Palm Won't Recharge
  Battery won't recharge These troubleshooting steps apply only to devices with built-in rechargeable batteries. If your device uses AAA alkaline batteries,
 Using FirstClass User ID's
 
 Palm Beaming Issues
 If you are having issues with your Palm TX no longer beaming or accepting beams, you can solve the issue 99% of the time by resetting the device.  Here are the steps:Take out your stylus (pen).Turn the Palm TX over and locate the s
 Palm TX Device Covers
 The covers that came with the student Palms are not needed: please take them off.  They make inserting the Palms into the charging cart very difficult and may cause problems.  Please remove them and you can choose to save them in a box until needed.
 TapSmart Not Working
 If your TapSmart program is not working, follow these steps:Make sure that the username on your Palm is in the Palm Desktop program (these must match prior to using TapSmart)On your Palm, make sure that the program "HandShare&q
 Setting Date/Time on Palms
 
 Keyboard Trouble
  If the Palms are not accepting the keyboards, try these steps:Make sure the keyboard batteries are in correctly and are indeed working (you may need to try them in another device)Reset the Palm (take out the stylus and use it to p
 Touchscreen no longer working
 
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